Frequently Asked Questions

FAQs

Find answers to common questions about vendor reports, scam protection, investigations, evidence uploads, anonymity and recovery guidance on VAP.

Common Questions

Everything you need to know about using VAP.

VAP (Verify And Pay) is a Nigerian scam intelligence and vendor reporting platform created to help people avoid fake vendors, online scams and fraudulent transactions.

Yes. You can choose to stay anonymous while submitting your report.

You can report fake vendors, WhatsApp scams, investment fraud, POS fraud, bank transfer scams, no-delivery scams and suspicious businesses.

Yes. You can upload screenshots, transaction receipts, chats, bank alerts and vendor pages as evidence.

Reports are reviewed before being added to the scam intelligence system to protect users from false information.

VAP provides recovery guidance, escalation steps and fraud support, but recovery outcomes may vary depending on the situation.

VAP is focused on protecting Nigerians, but anyone affected by Nigerian-based online scams can also use the platform.

Most reports are reviewed within 24 to 72 hours depending on evidence quality and volume.

Need More Help?

If your question is not answered here, contact the VAP support team for help.

Contact Support

Quick Safety Tips

  • Verify vendors before payment
  • Avoid pressure-based transactions
  • Keep screenshots and receipts
  • Never share OTP or PIN codes
  • Report suspicious activity quickly

Why Nigerians Trust VAP

  • Scam awareness focused
  • Vendor intelligence system
  • Anonymous reporting option
  • Evidence-based reviews
  • Modern secure reporting platform